They asked about it once. Make sure they buy twice.

Yes. Enquiries from every branch land in one shared customer database, with each enquiry assigned to the right store and staff member. A customer who enquires at one branch and buys at another keeps a single history, so any team member can see the full picture.

Yes. Build a segment — recent buyers, lapsed customers, a particular product interest — and run a call campaign against it from inside Getlead. Responses land back in your enquiry queue with follow-up tasks, and reports show which campaign actually produced sales.

Every enquiry in Getlead carries its source — a specific ad, your website, a walk-in or a call. Reports follow each source through to closed sales, so you can compare what you spent on an ad with the revenue it produced and move budget to what works.

Ad, website and chat enquiries flow into one queue automatically, and walk-ins can be added in seconds from the mobile app while the customer is still in the store. Each one is tagged with its source, so the shop floor and the marketing spend finally sit in the same view.

Assignment rules hand each enquiry to an owner automatically — by store, by source or round-robin — with a follow-up deadline attached. Nothing sits unclaimed in a shared inbox, and a manager can see at a glance which enquiries are overdue and who is carrying them.

Both. A single store runs one pipeline and one queue; a chain routes enquiries by location and rolls every store up into one view for the owner. The product is the same either way — there is no larger plan to upgrade to as you add stores.

Getlead CRM costs ₹599 per user per month billed yearly, or ₹899 per user per month billed monthly, with every feature included in both. Every account starts with a 7-day free trial, no credit card required, and onboarding and training are free on yearly billing.