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FAQ

What do you want to know?

19 questions teams ask before, during and after switching to Getlead CRM — product, pricing, setup, data and support.

Most asked

Still stuck? Call support on +91 7012 266 208, message us on WhatsApp, or email [email protected]. The people who reply work on the product.

Product

What is Getlead CRM?

Getlead CRM is a sales CRM for growing teams. It captures leads from ads, website forms, phone calls and chat into one pipeline, then automates follow-up tasks, deal tracking, campaigns and sales reporting. It runs on web, Android and iOS, and is used by 1,600+ businesses.

What features are included in Getlead CRM?

Every Getlead CRM plan includes lead management, deal and pipeline management, task management, campaigns, call management, integrations, analytics and reports, attendance management, and mobile apps for Android and iOS.

Does Getlead CRM have a mobile app?

Yes. Getlead CRM has native mobile apps for Android (Google Play) and iOS (App Store), so sales teams can capture leads, update deals and complete follow-ups from the field.

Does Getlead CRM integrate with other tools?

Yes. Getlead CRM connects with ad platforms, communication channels and back-office tools, so leads flow in automatically and your data stays in sync. See the integrations page for the current list.

Pricing & billing

How much does Getlead CRM cost per user?

Getlead CRM costs ₹599 per user per month when billed yearly, or ₹899 per user per month when billed monthly. Both plans include every feature.

What is the difference between monthly and yearly billing?

Features are identical. Yearly billing costs ₹599 per user per month — about 33% less than the ₹899 monthly rate — and includes free onboarding and training. On monthly billing, onboarding and training are available as a paid add-on.

Are there feature tiers, add-ons or hidden fees?

No. Getlead CRM has one plan with every feature included: lead management, deal pipeline, tasks, campaigns, call management, integrations, analytics, attendance and mobile apps. The price you see is the price you pay.

Can I try Getlead CRM before paying?

Yes. Every account starts with a 7-day free trial of the full product. No credit card is required, and you can cancel anytime during or after the trial.

Does Getlead CRM offer an enterprise plan?

Yes. Getlead Standalone is a dedicated deployment for larger teams, with a robust sandbox, the highest API rate limits and enhanced disaster recovery. Pricing is custom — contact the sales team for a quote.

Can I change plans or cancel later?

Yes. You can switch between monthly and yearly billing, add or remove users as your team changes, and cancel anytime. Your data can be exported before you leave.

Setup & onboarding

How long does it take to set up Getlead CRM?

Most teams set up Getlead CRM in minutes: create an account, import contacts or connect a lead source, and invite your team. Guided onboarding and training are free on yearly plans.

Can I import my existing customer data?

Yes. You can import existing contacts and leads from CSV or Excel files, or bring data in through the API and integrations. The support team can help map your columns during onboarding.

Is training included with Getlead CRM?

Onboarding and training are free on yearly billing; on monthly billing they are available as a paid add-on. The help centre also has guides your team can follow at their own pace.

Data & security

Can I export my data from Getlead CRM?

Yes. You can export your data whenever you need it — including before you cancel. Nothing is held back, and there is no exit fee for taking your data with you.

Who owns the data in my Getlead CRM account?

You do. The leads, contacts and records your team puts into Getlead CRM belong to your business, not to Getlead. You can access, edit and export them at any time.

How is my data protected?

Your data is stored securely, backed up regularly, and access within your team is controlled by user permissions. For specific questions about security practices, contact the Getlead team.

Support

What support channels does Getlead CRM offer?

Every plan includes support by phone, WhatsApp and email — there is no paid support tier. You can also reach the team through the contact page.

Where can I find help guides and tutorials?

The Getlead help centre carries 22 step-by-step guides covering every screen of the product — leads, deals, tasks, campaigns, reports, settings and the admin portal. Each one is numbered and walked through screenshot by screenshot. It is free to read, whether or not you have an account yet.

How do I contact the Getlead team directly?

Support is on +91 7012 266 208 and sales on +91 8453 555 000. You can also message the team on WhatsApp, or send a message from the contact page. Sales enquiries get a response within one business day.

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