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Automotive CRM

The enquiry was hot. Nobody called back.

Getlead pulls walk-ins, marketplace enquiries and ad leads into one queue, books the test drive, and keeps your reps following up until the keys change hands — then reminds the customer when service is due.

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At a glance

What is an automotive CRM?

An automotive CRM is software that helps dealerships and service centres capture vehicle enquiries, schedule test drives and follow up until the sale closes — then keep customers coming back for service. Getlead pulls walk-in, marketplace and ad leads into one queue, assigns each enquiry to a rep, turns every promised call-back into a task with a deadline, and sends service reminder campaigns so no buyer or service customer slips away.

Getlead for automotive — quick facts
Built forDealerships, service centres, garages & OEM sales teams
CapturesWalk-ins, ads, website forms, calls & WhatsApp
Key jobsTest-drive follow-up · service reminders · rep accountability
Pricing₹599–899 / user / month
Free trial7 days, no credit card
PlatformsWeb · Android · iOS

Where dealerships leak revenue

Three jobs Getlead does on the showroom floor

Most dealerships don't need more enquiries. They need every existing enquiry called, driven and closed — and every past buyer reminded.

Enquiry to test drive, on rails

A new enquiry gets an owner the moment it arrives. The test drive becomes a dated task with reminders before and a feedback follow-up after — not a sticky note on a desk.

Service reminders that fill the bay

Segment past buyers by purchase or last-service date and work them as a reminder call campaign. The sale funds the showroom; service keeps it running.

Know which source sells cars

Every enquiry carries its source — walk-in, ad, website or portal. Reports follow each source to closed sales, so next month's ad budget goes where buyers come from.

How it maps to Getlead

From first enquiry to fifth service visit

Lead management

Walk-in, marketplace and ad leads — one queue

Connect Facebook Lead Ads, Google Ads, your website forms and WhatsApp once. Reps log walk-ins at the counter from the Getlead mobile app, and every enquiry lands with its source, model interest and an assigned owner.

  • Instant capture from ads, forms, calls and WhatsApp
  • Auto-assignment to the next available rep — no cherry-picking
  • Source on every enquiry so you know which ads sell metal
Explore lead management
The Getlead lead queue, every enquiry listed with its source, status and the rep it is assigned to

Tasks & campaigns

Follow-up that survives a busy showroom

"Call him after the weekend" becomes an assigned, time-boxed task — and when it slips, the manager sees it. For everyone who already bought, campaigns send the service reminder before the competitor's workshop does.

  • Test-drive tasks with deadlines, reminders and outcomes
  • Service reminder campaigns worked call by call
  • Per-rep reports on enquiries, drives and closes — for honest 1:1s
Explore task management

FAQ

Automotive questions, answered plainly

Can Getlead capture leads from car marketplaces and listing portals?

Yes. Getlead automatically captures enquiries from Facebook Lead Ads, Google Ads, website forms, WhatsApp and email, and tags each one with its source. Marketplace and listing-portal enquiries that reach you by email or web form flow into the same queue, and the Getlead team helps you connect your other lead sources during onboarding.

Can Getlead send service reminders to past customers?

Yes. Segment customers by purchase or last-service date, then run a service reminder call campaign against that segment from inside Getlead. When a customer responds, the enquiry lands back in your queue with a follow-up task, so the booking actually happens.

How does Getlead keep sales reps accountable for follow-ups?

Every enquiry in Getlead has one owner, and every promised call-back becomes a task with a deadline. Managers see overdue follow-ups at a glance, and reports show each rep's enquiries, test drives and closed sales — so follow-up stops depending on memory.

Can a dealership track test drives and bookings in Getlead CRM?

Yes. You name your own pipeline stages, so a showroom can run enquiry, test drive, quotation, booking and delivery as separate stages. Every vehicle enquiry moves through those stages with an owner and a next action, and the board shows exactly which deals are stuck and where.

How does Getlead CRM handle enquiries that come in by phone call?

Calls are logged as leads, so a call-in counts the same as a web form or an ad enquiry. Each call gets an owner, an outcome and a follow-up task, and the recording and notes stay attached to the customer record — nothing depends on a salesperson's own phone.

Can multiple showrooms and branches work in one account?

Yes. Assignment rules route each enquiry by branch, territory, source or round-robin, so a lead reaches the right showroom automatically. Managers get one pipeline view across every location, while each team works only the queue it owns.

How much does Getlead CRM cost for a car dealership?

Getlead CRM costs ₹599 per user per month billed yearly, or ₹899 per user per month billed monthly. Every feature is included in both — there are no showroom or enterprise tiers. Every account starts with a 7-day free trial, and no credit card is required to begin.

The fastest reply usually wins the deal

Reply in 30 seconds,
not 30 minutes.

Getlead catches the enquiry, alerts the right rep, and keeps every follow-up on track — so speed stops being luck.

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